Urban Planet — Clothing Store in Niagara Falls

Reviews of Urban Planet

• Jason

  Added 2016.10.02

  If you cant handle your job , then quit.
• Eric

  Added 2016.07.17

  Bought 7 perfume in March 13, 2016. Then I bought 5 more perfume again after 10 minutes later. The other cashier tried to tell me to get some discount. I told her I bought the other perfume just now and no discount. Can you check my previous receipt? She said she made mistake. This is the price. Since we booked the hotel in Niagara Fall, we went there again in March 14 again. We bought 9 more perfume again. Buy one get the other one half price. We went home and found out price difference. I called and sales associate Fiona knew. She told me to bring back the receipts only for price difference and bought the items there. I got there March 15 again, The lady refused to do it. Even though she said she is store manager. She won't do it. If I have all perfume on hand, she will refund it and do it. Since she knew we came from Toronto, she gave us hard time. She told me to go the other urban planet to get the price difference. Won't buy it again.
• Wyatt

  Added 2014.06.11

  I like Urban Planet. We bought our Christmas outfits in the one at Eastgate. So for Boxing Day we went to Niagara Falls planning to get a several new outfits and a dress for New Years. I was never so upset to find out THEY CLOSED THE DRESSING ROOMS! But you figure Ok I'll just try them on at home. But there is a NO money back policy only STORE CREDIT! So I attempted to try on all my things in a corner over my clothes. This was both frustrating and embarrassing. I walked out empty handed feeling very upset and ended up getting several outfits at Suzie Shier where I tried on all my clothes!
• Robert

  Added 2014.04.16

  Id give less than 1 star if I could, but google wont let me post this without giving at least 1 star
• Cody

  Added 2014.03.17

  I went to urban planet today on lundys lane, and that OLD LADY GIRL WITH THE BLONDE HAIR WAS SO RUDE TO ME AND MY FAMILY. She makes me not want to come back.
• Alex

  Added 2013.09.05

  The old lady who works there , has no customer Service skills. I used to go to urban planet often however he probably won't be going to be going back due to this sad sac.
• Alexander

  Added 2013.05.12

  Went into the store, saw some clothes I liked and wanted to try them on, but was told that the fitting rooms were closed because they were busy. There were at least 4 staff on hand that I saw and probably more that I didnt notice. If the number of staff to customer ratio was an issue, just leave them open. Unbelievable that a clothing store wouldnt have fitting rooms available to their customers. Every other store in the plaza was just as busy, if not busier, and had no problems having the fitting rooms available to anyone. Smarten up Urban Planet.